top of page

Policies

Gunner's Quills reserves the right to refuse the sale to prospective buyers we deem unfit for our hedgehogs. 

How To Reserve

​To adopt a hedgehog, please follow these steps:

  1. View Available Hedgehogs

    • Visit our website to see photos and detailed information about our available babies.

    • Click on the photos for more information about each hedgehog.

  2. Complete a Prospective Buyer Form

    • A Prospective Buyer Form must be completed and approved before:

      • Making a deposit.

      • Joining the Priority Waiting List.

      • Scheduling a Meet & Greet appointment.

    • Applicants under 18 years of age must have a parent or legal guardian complete the form.

    • We will only communicate with the approved applicant and the alternative contact listed on the form.

  3. Next Steps

    • Read the Policy

    • Submit a Prospective Buyer Form

    • Pay the Deposit

Pricing Policy

​​​Regular Prices:

  • Males: Starting at $325

  • Females: Starting at $350

​

​Price Variations:

  • Prices may be higher at our discretion based on factors such as sex, age, temperament, color, and lineage.

​

Non-Negotiable:

  • All prices are firm and not subject to negotiation.

  • Discounted Hedgehogs: Any hedgehog priced under $300 is considered discounted.​

Baby Deposit Policy

We do not hold a baby hedgehog without a non-refundable deposit.

  • The deposit amount is $100.

  • An additional $5 processing fee applies for website payments, making the total $105 at checkout.

 

This deposit secures your hedgehog and is applied toward the total purchase price.

Adult Pay-in-full Policy

We do not hold adult hedgehogs without a non-refundable full payment.

  • Payments must be the same day through cash or website checkout.

Waiting List Policy

To join the waiting list for future baby hedgehogs, a non-refundable deposit is required. Placement on the list is prioritized based on the order in which deposits are received.

​

Priority Waiting List Benefits

  • Members will have first choice of available hedgehogs in the order of their deposit placement.

  • Regular updates will be provided regarding upcoming litters and availability.

For more details, please click here to read the full policy.

Payment Policy

Accepted Payment Methods

  • Cash: Preferred for remaining balances at pickup.

  • Credit/Debit Cards: Accepted through website checkout or invoice. Tax applies to all card payments.

  • Afterpay: Available through a third-party provider for payment plans.

    • The first payment is required upfront, with the remainder paid over time.

    • A 6% fee will be added to the invoice plus tax.

    • This plan is interest-free when paid in four installments.

​​

Unaccepted Payment Methods

  • We do not accept:

    • E-checks

    • Personal checks

    • Money orders

​

Transaction Disputes

  • If a transaction is disputed after the hedgehog and accessories have been received, the buyer will be responsible for all legal costs incurred to recover the original payment amount.

Afterpay

Supply Verification Policy

To avoid any delays in the pickup or transport of your hedgehog, you must provide proof of the required supplies before completing the adoption process.

​

Photo Requirements

When submitting your supply verification, please include the following:

  1. Cage Photos:

    • Front view of the cage.

    • Top view of the cage.

    • Ensure the cage dimensions meet the minimum requirements (refer to our Supply List page).

  2. Heating Setup:

    • A clear photo of the complete heating setup, showing all four components.

  3. Nutrition Information:

    • A nutritional analysis of the two types of food you plan to feed your hedgehog.

Additional Notes

  • Double-check the dimensions of your cage and accessories before sending your photos.

  • Be prepared to provide a video if requested.

  • A minimum of three photos of your cage setup is required, following the examples provided on our Supply List page.

​

This process ensures your hedgehog will have a safe, comfortable, and properly equipped home. Thank you for your cooperation in prioritizing their care and well-being.

Pickup Policy

​Pre-Approval and Scheduling

  • Pre-approval of your enclosure setup is required before scheduling your pickup or transport release.

  • Only the approved applicant may contact us to schedule a pickup.

  • Hedgehogs must be picked up within seven days of being notified they are ready, unless prior arrangements have been made.

​

Payment Requirements

  • The remaining balance must be paid in cash upon pickup.

  • If you prefer to pay by card, notify us before pickup, and we will provide a Pay Link. All electronic payments must be made at least 48 hours in advance. Refer to our Payment Methods Policy for information on Square fees.

Pickup Location and Hours

  • Porch pickups are by appointment only at our residence in Owasso, Oklahoma. For liability reasons, we do not allow customers inside our home.

  • If needed, please stop by QT or another facility to use the restroom before your arrival.

​

Pickup hours are as follows:

  • Saturdays: 8:00 am - 2:00 pm

  • Sundays: 8:00 am - 2:00 pm

  • Weekdays vary

​

Appointment Guidelines

  • If you arrive early, call or text us, and we may accommodate an earlier appointment.

  • Appointments are scheduled around our family’s commitments; personal appointments will not be canceled to accommodate late arrivals.​

Rescheduling and No-Shows

  • To reschedule, inform us at least 24 hours in advance.

  • If you are running late or cannot make your appointment, notify us at least 30 minutes before the scheduled time.

  • No-shows will forfeit their deposit. A no-show is defined as:

    • Failing to attend the scheduled appointment.

    • Failing to arrange pickup within 24 hours of the agreed-upon take-home date.

 

Pickup Requirements

  • Bring the following to your appointment:

    • A valid ID.

    • A carrier for transporting your hedgehog.

    • Exact cash for the final payment.

  • If you are under 18, a guardian must cosign at the time of pickup.

Transportation Policy

​We offer ground transportation for hedgehogs to states where they are legal to own, using a USDA-licensed carrier.

​

Transportation Fees and Inclusions

  • The flat rate for transporting up to two hedgehogs is $250.

  • This fee includes:

    • Bedding.

    • Food.

    • A travel carrier for use during transport.

    • Transport itself

​

Health Guarantees and Certificates

  • We cannot guarantee the hedgehog's condition or health once it leaves for transport unless a health certificate is requested.

  • Health certificate services include:

    • Examination and certificate issuance by our veterinarian for up to four animals.

    • Associated travel fees.

    • Total cost: $250.

  • If no health certificate is obtained, the transport is at the buyer's risk.

​

Transportation Process

  • Estimated arrival dates and times are subject to change. It is the buyer’s responsibility to stay updated.

  • Please do not contact the transporter for inquiries, as their sole responsibility is ensuring the safe arrival of the animals.

​

Shipping Restrictions

  • We do not offer air shipment due to significant health hazards and logistical challenges.

  • It is the buyer’s responsibility to confirm that hedgehogs are legal in their state or municipality before purchasing. We will not transport hedgehogs to locations where their ownership is prohibited.

Educational Appointments

If you are considering adding a hedgehog to your family, we strongly recommend scheduling an interaction session to ensure that a hedgehog is the right fit for you.

​

Cost for Pre-Adoption Interactions $25.

  • This fee will be deducted off your final balance if you choose to place a deposit at your appointment.

​

Interaction Session Details

  • Sessions typically last an hour or less and provide an opportunity to:

    • Hold and interact with a hedgehog.

    • Ask any questions about care, housing, or adoption.

  • Only hedgehogs labeled as "ready now" will be available for interaction to protect the health and well-being of younger hedgehogs.

    • Babies still with their mothers will not be shown due to the risk of mortality associated with premature separation.​

​

Reservations and Waiting List

  • If you are interested in a specific baby that is not yet old enough to meet, please note:

    • Availability cannot be guaranteed unless the baby is reserved after your session.

  • Joining the waiting list or purchasing an available hedgehog requires completing the adoption process and providing verification of the necessary supplies before taking your hedgehog home.

Breeding Policy

​At Gunner's Quills Exotics, we prioritize the welfare of our hedgehogs and maintain strict policies regarding breeding rights.

​

Pet Home Contracts

  • Hedgehogs sold under a pet home contract are NOT eligible for breeding.

  • Pedigrees and breeding rights will only be provided to USDA-licensed breeders.

  • Pet homes will not receive pedigrees under any circumstances.

​

Breeding Prohibitions and Penalties

  • Accidental or intentional breeding of a hedgehog sold as a pet constitutes a breach of contract and will result in:

    • A $1,000 penalty, payable to Gunner's Quills Exotics.

    • Legal action to reclaim the hedgehog, all resulting offspring, and restitution for legal costs.

    • Restitution for any profits derived from breeding the animal or its offspring.

  • All health guarantees will be null and void if a hedgehog sold as a pet is bred.

​

Microchipping for Identification

  • All hedgehogs are microchipped for identification purposes to ensure compliance with our policies.

​

Resale and Rehoming Restrictions

  • Hedgehogs sold as pets may not be rehomed, resold, or transferred for breeding purposes under any circumstances.

​

This policy is in place to protect the integrity of our breeding program and ensure the well-being of all hedgehogs. We take these terms seriously and will enforce them to the fullest extent.

Right Of Refusal

At Gunner's Quills, the welfare of our hedgehogs is our highest priority. To ensure they receive proper care, we reserve the right to cancel a sale at any time if we determine that you are unable to provide adequate care or have not conducted sufficient research.

​

Cancellation and Refunds

  • If the sale is canceled for welfare concerns, you will receive a refund for all payments except the non-refundable $100 deposit, which will be processed within 60 days.

  • We take this matter seriously and will not compromise on the well-being of our animals.

  • ​Supplies is non-refundable.

​

Honesty,  and Eligibility

  • Buyers must provide accurate information regarding:

    • Age (must be 18 or older).

    • State of residence.

    • Current hedgehog ownership.

    • Intentions for breeding.

    • Intended owner of the hedgehog.

  • Any dishonesty or use of abusive language towards an employee will result in the cancellation of the purchase. In such cases, the $100 deposit will not be refunded.

​

Supply and Financial Preparedness

  • Buyers must be financially prepared to purchase the necessary supplies before adoption.

  • Failure to secure proper supplies will result in a refusal of sale, and any payments made will be forfeited.

  • Supplies can be costly, so it’s essential to plan accordingly to avoid surprises.

​

Restrictions and Reviews

  • Homes with opposite-sex hedgehogs may be refused adoption.

  • Any false or incentivized Google reviews related to adoption refusals will result in blacklisting with collaborating breeders and may lead to legal action.

  • Information provided in the prospective buyer's form may be reviewed by Gunner's Quills and shared with collaborating breeders, our USDA inspector, or our veterinarian.

Return Policy

​​At Gunner's Quills, we retain partial ownership of all our hedgehogs to ensure their lifelong welfare. If circumstances arise where you are unable to care for your hedgehog, please notify us immediately. The hedgehog must be surrendered back to us for proper rehoming.

 

Return Requirements

  • The buyer is responsible for all expenses and arrangements related to the return, including transportation costs.

  • No financial compensation will be provided for surrendered hedgehogs.

  • Buyers are strictly prohibited from rehoming, gifting, or selling the hedgehog. Breaching this agreement will result in legal action.

​

This policy is designed to ensure that every hedgehog born at Gunner's Quills is always placed in a good home with knowledgeable care.

​

Sales Finality

  • All sales of hedgehog supplies, as well as shipping and delivery fees, are final and non-refundable once services have been rendered.

 

Thank you for your understanding and cooperation in prioritizing the well-being of our hedgehogs.

Legal Restrictions on Hedgehog Ownership

 

Hedgehogs are illegal to own as pets in the following locations:

  • California

  • Georgia

  • Hawaii

  • Pennsylvania

  • Washington, D.C.

  • Fairfax County, Virginia

  • The five boroughs of New York City

​

Additionally, some areas may require a permit to own a pet hedgehog. It is the buyer's responsibility to research and comply with their state, city, and county ordinances regarding hedgehog ownership before applying.

Ownership and Care Policy

​At Gunner's Quills, we prioritize the health and well-being of our hedgehogs. By adopting a hedgehog from us, you agree to the following terms and responsibilities:

​

Important Considerations

  • Personality, life expectancy, color, and markings cannot be predicted or guaranteed.

  • Prospective owners are expected to conduct thorough research and make informed decisions before adoption.

​

Owner Obligations

As a hedgehog owner, you commit to:

  • Providing a lifelong home with:

    • Suitable housing: A minimum of a 4-square-foot smooth-bottom cage.

    • Temperature control: A thermostat maintaining cage temperatures between 78-80°F.

    • Balanced nutrition: A proper diet meeting all nutritional requirements.

    • Essential care: Freshwater, necessary veterinary care, basic grooming (bathing and nail trimming), and regular handling.

  • Preventing any intentional or accidental breeding.

​

Failure to meet these care standards will void all replacement warranties.

​

Hygiene and Safety

Buyers accept responsibility for maintaining proper handwashing, care, and cleanliness to ensure the safety of themselves and others who may come into contact with their hedgehog.

​

Breeding Prohibition

  • Hedgehogs purchased as pets from Gunner's Quills are sold under a pet home contract and breeding is strictly prohibited.

  • Breach of this policy will result in legal action for breach of contract.

  • Pedigrees are not provided for hedgehogs purchased as pets.

    • While all hedgehogs are verified through the Hedgie List, they are not considered "pedigreed" for breeding purposes unless a pedigree is explicitly provided.

  • For details, refer to our Breeding Policy.

 

Rehoming and Return Policy

  • All hedgehogs must be surrendered to Gunner's Quills for proper rehoming if you are unable to care for them.

  • Reselling or gifting hedgehogs is prohibited, and no financial reimbursement will be provided.

 

Sales Finality

  • All sales are final. No refunds will be issued for:

    • Hedgehogs

    • Cage setups

    • Shipping charges

    • Veterinary expenses

    • Boarding fees

    • Deposits

​

Policy Updates

Gunner's Quills reserves the right to modify or update policies as necessary to ensure the welfare of our hedgehogs.

​

Hedgehog Warranty Policy

To qualify for our warranties, the buyer must have their hedgehog examined by an exotic veterinarian within two weeks of purchase. This policy ensures a baseline health assessment, provides accurate records (including the hedgehog’s birthdate and other vital information), and establishes a relationship with a veterinarian in case of emergencies.

​

Warranty Coverage

  1. 6-Month Replacement Warranty
    Covers congenital diseases for all regularly priced hedgehogs.

  2. Lifetime Replacement Warranty
    Covers Wobbly Hedgehog Syndrome (WHS) for all regularly priced hedgehogs.

​

Exclusions

  • Adults, rescues, and hedgehogs priced under $325 are not covered by these warranties.

​

Warranty Requirements

  • Necropsy Requirement: A necropsy is mandatory to qualify for a replacement hedgehog. The necropsy report must include:

    • A detailed description of the hedgehog, including weight, body condition, color, and facial markings.

    • Confirmation of congenital disorders or WHS.

    Once the necropsy report is reviewed and the replacement is approved, the buyer has 60 days from the date of the report to select a replacement hedgehog.

  • Replacement Costs: The buyer is responsible for all veterinary and shipping expenses associated with the replacement. If the hedgehog is confirmed to have a congenital disorder or WHS, the purchase price will be applied to an equal or lower-value replacement hedgehog.

​

Warranty Limitations

The warranties are non-transferable and do not cover:

  • Negligence or injuries.

  • Illnesses caused by improper care or diet.

  • Temperature-related issues (hedgehogs must be kept in a controlled environment between 75–80°F).

  • Housing issues (hedgehogs are solitary animals and should not be housed together).

​​

If the hedgehog is bred, whether accidentally or intentionally, all health guarantees are void, and legal action will be pursued.

Necropsy Instructions 

If your hedgehog passes away and you suspect a genetic issue or Wobbly Hedgehog Syndrome (WHS), it is crucial to have a necropsy performed as soon as possible. This will help confirm the cause of death and provide valuable insights for breeders and the hedgehog community.

 

Follow these steps carefully:

​

Step 1: Prepare the Hedgehog

  • Place your hedgehog in a large, labeled Ziploc bag.

  • Refrigerate the bag immediately. Do not freeze, as freezing can compromise tissue quality needed for a thorough necropsy.

​

Step 2: Prepare the Shipping Box

  1. Line a small box with puppy training pads.

  2. Wrap an ice pack in a puppy pad, ensuring the absorbent side is on top to manage moisture.

  3. Place the hedgehog on the wrapped ice pack and add more training pads around it.

  4. Roll everything together into a secure “burrito” shape and tape it to hold the contents in place.

​

Step 3: Package for Shipping

  1. Place the wrapped hedgehog inside a Priority Shipping box.

  2. Add packing material, such as crumpled newspaper, to prevent the contents from shifting during transit.

​

Step 4: Complete Necessary Forms

  1. Visit either Oregon State University Veterinary Diagnostic Laboratory or
    OSU Veterinary Diagnostic Laboratory 

  2. Print and fill out the three required forms.

  3. Seal the completed forms in a Ziploc bag to protect them from moisture.

  4. Place the Ziploc bag inside the shipping box.

​

Step 5: Ship the Package

  1. Seal the shipping box securely.

  2. Mail it to the address at the top of the necropsy submission form using overnight delivery.

  3. In approximately one week, OSU will email you the necropsy findings. Forward the PDF document to us for warranty processing.

​

Note: Necropsy reports will be shared with collaborating breeders to improve the health and genetics of hedgehogs as a species.

By purchasing or reserving a hedgehog from us, you are agreeing to these terms and conditions.

Prospective Buyer Form

After thoroughly researching African Pygmy Hedgehogs, please review our care page and the list of essential supplies, as well as out policy outlined below. When you feel fully prepared, complete the prospective buyer form.

​

bottom of page